Solved! SAFETYNET-CTS PROFILE MATCH

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Prahsper

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Jul 3, 2014
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I have the Verizon LG Velvet. It works fine but here is the issue.
Android 10 software version-G900VM10e-Google Pay works fine. SafetyNet check gives the phone a good pass on all:
SafetyNet Request-PASS
Response Signature-PASS
Validation-PASS
Basic Integrity-PASS
CTS Prifile Match-PASS
However, when the phone reaches Android 11 G900VM20F via updates, CTS Profile Match comes back with a FAIL. And Google Pay no longer works. I get the following message when trying to set up my cards in Google Pay:
{Couldn't finish setup to pay in stores-This phone can't be used to pay in stores.This may be because it is rooted or altered in some other way.}
This phone was never rooted and I only get this message when the phone reaches the 20f firmware update. I had to downgrade the phone back to Android 10 G900VM10e in order to continue using Google Pay. But the phone will update back up again to 11.
Does anyone know what may be the issue and how it can be fixed? Thanks
 
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