Solved! Samantha needs help

[amylee33234]

My Toshiba satellite Cl 15t is not working it's stuck on the logo screen and resets over an over I changed the battery but it still doesn't work how do I fix it?

 

[hang-the-9]

Depends on exactly what logo, do you mean at the BIOS screen? Any error messages come up? Did you try another drive or different RAM?

 

[amylee33234]

Depends on exactly what logo, do you mean at the BIOS screen? Any error messages come up? Did you try another drive or different RAM?

Oh ok it's stuck at the Toshiba leading innovation sign if that helps you at all. the computer if you need to remember it is a Toshiba satellite Cl 15t thank you!

 

[hang-the-9]

Depends on exactly what logo, do you mean at the BIOS screen? Any error messages come up? Did you try another drive or different RAM?

Oh ok it's stuck at the Toshiba leading innovation sign if that helps you at all. the computer if you need to remember it is a Toshiba satellite Cl 15t thank you!

If it can't get past the BIOS loading it may be several things, bad RAM, bad hard drive, failing motherboard are the most likely things.