Samsung galexy tab s2 9.7 will not charge or turn on

[Jesse_51]

Hi Everyone,

I have a Samsung galaxy tab S2 9.7 tablet that will not change and I have been looking for a solution for a few months now. On the last night I was using my tablet I noticed it was down to 30% charge so I placed it on the charger and continued to use it.. I then noticed that my tab had the charging symbol showing in the top right corner but instead of the charging percentage going up it started rapidly depleting. I did notice that the tablet was getting warmer then usual and when I unplugged the tablet from the charger it wasn't depleting nowhere near as fast as it was with the charging cable plugged in. The charger I always used was the original charger that came with it so I thought maybe it was broken in some way so I used another 2 different Samsung chargers and two different cables with all the same outcome... Battery just kept getting sucking down until it got to the point of no return 0%. At this point my tablet dose nothing but show a black screen.. Even when I plugged in the charger in multiple locations around the house/car/laptop nothing happens at all. I have tried all the following things to fix the problem in order.

1.charging the tablet over multiple nights on wall chargers and on computer usb to try and trickle charge the battery. Nothing happened at all.

2.I tried every single button combination to try and reset or power on the tablet like holing power on button and volume up button at the same time along with about ten other combination I found on the Internet while on charge and off charge. Nothing happened.

3.I tried another few charges and I even tried to charge it in the car... Still nothing.

4.I opened the tablet back cover and disconnected the battery for a few hours a few times and once again nothing.

5.At this point I started to think that it must be the battery that has a fault so I ordered and replaced the battery. As soon as I installed the new battery it sprung to life with a 20% battery life that was obviously in the battery when it was shipped. The tablet was working like normal until I plugged in the charger and the same original problem occurred. The tablet battery was just getting sucked out of it while on charge so it was obvious that the battery was not at fault.

Another point I should add is I noticed that when I had the back cover removed I did notice when it was on charge that the battery of the table did not get warm at all.. It was actually another area that the heat was originating from closer to where the tablet SIM card and micro SD card are inserted. I really can't remember if it always was that warm or not but I don't think it was.

Your probably wondering why I didn't just return it for a replacement? Because I voided my warranty when I opened it to replace the battery. I accept that so please don't recommend this as an option.

I'm just looking for anyone who could give me any advice or any information on fixing my tab. I know that the tablet itself works great but for some reason it will not charge the internal battery.. Could it be the charging port? If so then why did it register that it was charging and continue to drain the battery the last time I replaced the battery? If it was the micro usb port then wouldn't it not register at all when a charger is plugged into it? Could it be a software problem? If so then if I could charge the internal battery externally and place it back in would factory reset make a difference?

Would love any ideas or help from anyone.

 

[webworkings]

The charger cord you are using to charge the battery, have you changed it to see if that resolves the problem? Yes the port could be the issue, but it usually only happens if the port is loose. If it isn't the cord, and isn't the battery, if by chance it is the port, that is most likely attached to the motherboard, so that whole thing will have to be replaced.

Software wise, well while that won't effect the hardware, if there is anything on the device that running a lot, draining things, or any malware, virus, etc., this could give you problems with the battery.

 

[Jesse_51]

The charger cord you are using to chare the battery, have you changed it to see if that resolves the problem? Yes the port could be the issue, but it usually only happens if the port is loose. If it isn't the cord, and isn't the battery, if by chance it is the port, that is most likely attached to the motherboard, so that whole thing will have to be replaced.

Software wise, well while that won't effect the hardware, if there is anything on the device that running a lot, draining things, or any malware, virus, etc., this could give you problems with the battery.

 

[Jesse_51]

Thanks for you help

I have tried different cables as well as different charging adapters with no results. If the charging port was broken would it still register having a micro use cable inserted? When I installed the second battery and I had the 20% battery to play with it made the normal sound it makes when I inserted the charger and I could see the battery in the top right corner had the charging bolt in it. So I guess I'm just wondering that if it's
The charging port that is broken...why dose it register as being inserted and charging?

 

[webworkings]

It could still show the cord inserted. Although I may well not connect enough to give the power it needs. If the power it is getting is not the right amount, then it won't work.

You should try checking the device to make sure there is nothing running on it that will drain the battery very fast. This could be working against you, especially if trying to charge while on. You can try and charge it while off and see if that works.

But, should none of this work, then either the port needs replacing (which would include the motherboard) or the charging circuit on the motherboard is damaged/fried.