Samsung Smart TV circles will trying to watch Netflix or Amazon movies

Solution
OK well what that often is is your wireless network connection. You may want to try and get your router closer to your TV or if you can hard wire the TV to the router it will eliminate the problem.

Shap48

Commendable
Jun 13, 2016
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Jan 22, 2019
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Just had this happen to me. When amazon updates sometimes it does this. Just unplug your tv for 30 seconds. Plug it back in and then push the power button on the tv not the remote for 20 seconds. This will reset the app and it should work fine after that. Worked great for me by doing this.
 

Rogue Leader

Distinguished
Moderator


Its been almost 3 years, this one has been figured out.