Security.com-0 Warning pops up all the time

[hld60435]

Repeatedly getting "From security.com-0 site. Warning! Your LG Stylo phone is at risk Follow the instructions to protect it!" I have Lookout Security and recently had Malwarebytes run scans, both say everything is fine. The warning takes me to Google Play store to some shifty looking security site. This happens while on legitimate sites.

 

[webworkings]

Sounds like you have a virus or bad app. Malwarebytes won't tell you if it is either of those. Try running a good deep virus scan. Then, if that turns up nothing, try uninstalling any recent apps, or recent app updates. Should that not fix it, then you may well have to save your personal stuff off the phone (to a google account, computer, etc.) and do a full on "Hard Reset" of the device to completely clear it of all stuff. Then readd your personal files, contacts, etc., again.

NOTE: Doing this will clear 'all' the data on your phone, so it is suggested you not choose this option unless you have to, or aren't worried about losing anything on the phone.

Be sure you back up any data you want to keep, to a computer or cloud account, before doing the reset.


To "Hard Reset" the phone...

1. Make sure that the phone is actually powered off.

2. Remove your SD card, if there is one in the device.

3. Press the "Power" and the "Volume Up" buttons, together, until you see the start-up logo on the screen.

4. Once you can see the logo, release the buttons and allow the device to enter the "System Recovery Mode".

5. Next use "Volume Down" button to get to the "wipe data/factory reset" option When in recovery mode the "Volume Up" and "Volume Down" buttons are how to can navigate and highlight what option you need.

6. Once you have selected the "wipe data/factory reset", press the "Power" button to select that option.

7. On the following screen, repeatedly press the "Volume Down" button until the "Yes - delete all user data" option is what is selected.

8. Then press the "Power" button to hard reset the phone.

9. If you took your SD card out in step 2, when the device is up and running again, reinsert the SD card.

 

[hld60435]

What are some good deep virus scans?

 

[webworkings]

Most antivirus programs have versions for phones. Avast, AVG, etc. Just have to choose which you prefer to use.

 

[gilbert.steve]

Open the list of tabs/pages open in Chrome by tapping the square to the left of the 3 dots. That square contains a number indicating the number of tabs/pages that are open or a ;-) if you have 100 or more tabs/pages open. Click the "X" on the tab/page that is giving you the message. Just helped my dad 5 minutes ago with this one. Somehow a new tab/page popped up "hijacking" his browser so he just needed to kill/close that tab/page and everything is OK now. Hope this helps and that you haven't reset your device.