shift key not working

nglsweet6

Prominent
Dec 27, 2017
2
0
510
0
hi,
In my Laptop, both left and right shift key isnt working... When I hold shift key and press 2 , instead of @ 2 is showing on the screen, similarly other numerical digits are showing on the screen instead of $&(. Please help me out with this issue.

Regards,
Aqida
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 

COLGeek

Cybernaut
Moderator
MERGED QUESTION
Question from nglsweet6 : "problem with shift keys"



 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
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