shift key on lenovo laptop

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Hi,

Was it just the shift key that has the problem and others key does work fine right? Please do try these troubleshooting steps that may help.
- First do try pressing the shift key using the Onscreen keyboard.
- Search for osk and once Onscreen keyboard is open press both shift key and see if it will still type a character or not.
- If the same problem will persist do check if your keyboard language is set correctly.
- Here's how: https://support.office.com/en-us/article/Switch-between-different-languages-by-using-the-Language-bar-1c2242c0-fe15-4bc3-99bc-535de6f4f258
- Next is to use an external USB keyboard as well and see if it will work normally or not.
- If the USB keyboard will work normal I would suggest running System Restore first and bring it back to an earlier date or time when you know that the keyboard was working normally.
- Here's how to run System Restore: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- If all these will not work, last option would be to reinstall Windows.
 
Hi,

Was it just the shift key that has the problem and others key does work fine right? Please do try these troubleshooting steps that may help.
- First do try pressing the shift key using the Onscreen keyboard.
- Search for osk and once Onscreen keyboard is open press both shift key and see if it will still type a character or not.
- If the same problem will persist do check if your keyboard language is set correctly.
- Here's how: https://support.office.com/en-us/article/Switch-between-different-languages-by-using-the-Language-bar-1c2242c0-fe15-4bc3-99bc-535de6f4f258
- Next is to use an external USB keyboard as well and see if it will work normally or not.
- If the USB keyboard will work normal I would suggest running System Restore first and bring it back to an earlier date or time when you know that the keyboard was working normally.
- Here's how to run System Restore: http://windows.microsoft.com/en-PH/windows-8/restore-refresh-reset-pc
- If all these will not work, last option would be to reinstall Windows.
 
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