should I worry or not?

[f3d0n4k0z]

Hello! I am an owner of a m18xr2 alienware. While I was playing a game my system froze... no ctrl+alt+delete was working, nothing... So, forced a shut down (hold the alien head down for about 5 seconds), then I tried to reboot. When my pc booted, I hear the fans work, the led lights light up and... that's it! Couldn't go to bios and there was a black screen the whole time. I tried to reboot many times (with battery & without one), but the problem remained. I called dell support and after a few failed attempts the technician told me to shut down the pc, long press FN and boot it up (while pressing the FN button). Well it worked and got me to an error test scanner! After 40 minutes the test was complete, found no errors, then rebooted without any problems! To be sure I went to dell support website and run the diagnostics test (the quick one and the long one) and found that my machine was running properly without any issues... My question is should I worry? Will it happen again? Should I do something?

 

[zer0c00l587]

I would not worry too much, sounds like bios update is coming soon or some other faulty drivers needs sorting my alienware. I've seen laptops with very odd issues, like resolution is never the same after doing a recovery with tools released by manufacturer. Some acer laptops just die, and you need to press the power button 10 times at 1sec intervals then hold power button down for 20 secs for it too wake up.

I'd check if any updates for your bios, and motherboard drivers have been released, compare with yours and then if any updates needed see if they caused any issues for other owners then decide.