Silly question... what IS an ‘ir port’

Solution
Check that the batteries haven't leaked. That can destroy a remote control. Clean the battery terminals. Replace the batteries with fresh ones.
You can check if the remote is sending IR with your phone.
https://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/167978/~/how-to-test-if-a-remote-control-is-sending-an-infrared-%28ir%29-signal.
If it is working then the IR receiver and the board it's connected to may be bad.


InfraRed.
The part that registers the IR signal from the remote.

Have you changed the batteries in the remote?
Unlikely the port on the TV went bad.
 
Check that the batteries haven't leaked. That can destroy a remote control. Clean the battery terminals. Replace the batteries with fresh ones.
You can check if the remote is sending IR with your phone.
https://sony-paa-pa-en-web--paa.custhelp.com/app/answers/detail/a_id/167978/~/how-to-test-if-a-remote-control-is-sending-an-infrared-%28ir%29-signal.
If it is working then the IR receiver and the board it's connected to may be bad.
 
Solution