My files especially document files and images have been converted to .b8fc files.all files have been changed to some rubbish nonsense characters with .b8fc extension.Video files have not been touched but all other especially MS office files and images have been changed.I've run Spybot search and Destroy,Malwarebytes Malware,Windows defender,and though they found some adware but none of them managed to solve this problem.Can some help me to get my files back.
btw i didn't have any system restore so i couldn't get system to get restored to previous date as well.
And FYI system restore does absolutley nothing to fix your personal files. System restore is nothing but a snapshot of the windows registry. System restore is not some magical file backup utility.
You can see if renaming the file extension to what they are supposed to be (like .docx for a word document) allows you to view it.
Odds are that your antivirus/malware scanner got rid of the infection but your files have already been encrypted.
Besides paying the people the money they asked for (which might be very difficult to find now that your antivirus got rid of the virus) there is no way to restore your files. This is why having backups is important.