Some letters on my 7" voyager are not working

Solution
You may have to try an external keyboard, as to check the keyboard settings you will need to enter the password first. We cannot assist with password issues. Please read the following thread about that... http://www.tomsguide.com/forum/id-2317976/read-passwords-lock-codes-pin-numbers.html

Once in, for the keyboard issue... Try the following and see if it helps.

1. Go into the "Settings" menu.
2. Locate and tap "Language & Input".
3. Location the "Language" and make sure that it is using your preferred one.
3. Next locate the "Keyboard & Input Methods" section and the "Default" keyboard your device is using
4. Tap the "Settings" for your default keyboard (often a gear icon).
5. Now go back to your "Home" screen and again tap...
You may have to try an external keyboard, as to check the keyboard settings you will need to enter the password first. We cannot assist with password issues. Please read the following thread about that... http://www.tomsguide.com/forum/id-2317976/read-passwords-lock-codes-pin-numbers.html

Once in, for the keyboard issue... Try the following and see if it helps.

1. Go into the "Settings" menu.
2. Locate and tap "Language & Input".
3. Location the "Language" and make sure that it is using your preferred one.
3. Next locate the "Keyboard & Input Methods" section and the "Default" keyboard your device is using
4. Tap the "Settings" for your default keyboard (often a gear icon).
5. Now go back to your "Home" screen and again tap "Settings".
6. Locate and tap "Date & time".
7. Make sure your "Time Zone" and your "Date & Time" are set correctly to your location.
8. Again exit and go back to the "Home" screen.
9. Now check your Google Play Store for updates. There could be updates to your keyboard available.
 
Solution

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