G
Guest
Guest
I have a Sony Vaio which I updated to Windows 10 around a month ago. Suddenly a few days ago, the graphics card drivers began to crash often, whilst watching videos or whilst playing a game.
I contacted Intel and AMD, but both didn't know what to do, advising me to contact Sony Support, who also haven't been helpful at all.
Since then, the laptop would boot but only a black screen would show up. I took the laptop apart, cleared out the fan with compressed air (as well as the rest of the motherboard etc) and put it back together. Suddenly it worked.
I used it for around 3 hours, saving documents to make sure they don't get lost if it happens again.
After those 3 hours I watched a video and the same thing happened: the laptop now won't show anything on boot, even with the HDD removed, and even when it boots off of a USB Flash Drive with Ubuntu Linux on it.
I then unplugged it and took out the battery, pressed and held the power button down for around a minute like some Internet forums said to do but nothing happened still.
I've also cleaned the RAM but I have no more RAM around the house to replace it with.
All help and support would be very much appreciated because I have done everything I know or have been able to find and nothing's happened. I don't mind wiping the entire HDD by the way: all important documents have been saved.
(Placed in display but I don't know if it's a display issue or a graphics card one, maybe even something to do with a corrupt BIOS. Not sure.)
[Moderator -- moved to "Laptop Tech Support"]
I contacted Intel and AMD, but both didn't know what to do, advising me to contact Sony Support, who also haven't been helpful at all.
Since then, the laptop would boot but only a black screen would show up. I took the laptop apart, cleared out the fan with compressed air (as well as the rest of the motherboard etc) and put it back together. Suddenly it worked.
I used it for around 3 hours, saving documents to make sure they don't get lost if it happens again.
After those 3 hours I watched a video and the same thing happened: the laptop now won't show anything on boot, even with the HDD removed, and even when it boots off of a USB Flash Drive with Ubuntu Linux on it.
I then unplugged it and took out the battery, pressed and held the power button down for around a minute like some Internet forums said to do but nothing happened still.
I've also cleaned the RAM but I have no more RAM around the house to replace it with.
All help and support would be very much appreciated because I have done everything I know or have been able to find and nothing's happened. I don't mind wiping the entire HDD by the way: all important documents have been saved.
(Placed in display but I don't know if it's a display issue or a graphics card one, maybe even something to do with a corrupt BIOS. Not sure.)
[Moderator -- moved to "Laptop Tech Support"]