Question Sound has stopped working on Laptop speakers and headphone jack

faringdon

Prominent
May 12, 2024
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Hi,
I have a Huawei Matebook D laptop running windows 11. I've had this for several years. Recently, when i plugged headphones in, it only played sound out of one earpiece...i changed headphones and it was the same...so i went hunting around in Device Manager etc, and the Settings->Sound area, and i clicked a few things...and now i have no sound at all from the laptop.

It says it is using the "Nahimic mirroring device" to play sound, and i can see that in the Device manager, and have gone "update drivers" but to no avail.

I seem to remember it used to use "Realtek Audio" to play sound...but i cant see Realtek Audio in the Device Manager any more.

Strangely, if i connect up a monitor via the HDMI port, and plug headphones into that, then i can hear sound. But not otherwise.


Very grateful for any ideas?

My Device Manager snapshot
https://ibb.co/9mtFrbJB
 
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