Question Sound has stopped working on Laptop speakers and headphone jack

[faringdon]

Hi,
I have a Huawei Matebook D laptop running windows 11. I've had this for several years. Recently, when i plugged headphones in, it only played sound out of one earpiece...i changed headphones and it was the same...so i went hunting around in Device Manager etc, and the Settings->Sound area, and i clicked a few things...and now i have no sound at all from the laptop.

It says it is using the "Nahimic mirroring device" to play sound, and i can see that in the Device manager, and have gone "update drivers" but to no avail.

I seem to remember it used to use "Realtek Audio" to play sound...but i cant see Realtek Audio in the Device Manager any more.

Strangely, if i connect up a monitor via the HDMI port, and plug headphones into that, then i can hear sound. But not otherwise.


Very grateful for any ideas?

My Device Manager snapshot
https://ibb.co/9mtFrbJB

 

[geekscallout]

i think you should try to rollback to its original driver - try this, go to >this Pc> and open Device Manager.

Expand "system devices" find your audio driver name in the list , right click and delete it. Restart your laptop and hope that should solve the problem.

Recently, some laptop manufacturers have been pushing sound card drivers, making the sound get worse or not work at all.

The above step allows you to roll back to the previous driver to make it. Let me know if it works.