stuck on 62%

[Sanchez7632]

Acer laptop stuck on 62% an don't know any thing bout this laptop trying to reset it but stuck at 62% what do i do?

 

[D_Know_WD]

Hi there Sanchez7632,

Does the issue persists?

In case it does, you can provide some more information about the issue. Are you trying to reset the laptop or restart it? Were you facing some issues before that?

I believe there could be something wrong with your HDD. If the process has finished, you can check its health status out: http/www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

Let me know how this goes,
D_Know_WD