The hard reset still didnt work on my tabket

[keneshac19kc]

I just got it my tablet and activated it and it won't connect to my Wi-Fi even with the hard reset what is going on

 

[keneshac19kc]

I provided all the details just answer the question

 

[webworkings]

No cause to be rude now. We are people not computers so it can take a while for someone to get to your thread/question. Patience.

NOTE: If none of the following work to resolve the problem, and if the tablet is under warranty, I would contact the manufacturer.

1. Try and restart the tablet. Sometimes it is that simple.

2. Update the firmware and any apps that need updating on the tablet.

3. If the problem persists, check your time and date on the tablet to make sure it is correct.

4. Should none of the former work...
a. Clear out the WiFi data on the tablet.
b. Reboot the modem/router.
c. Once the modem/router is fully 'up' again, reboot the tablet and re-input the WiFi data.

5. Check your internet connection. It may be what is going in and out rather than the tablet.

6. Make sure you have "Data" turned off on the device when using "WiFi" (that is if you have a plan with data through your tablet). If you don't make sure it is turned off, the device can keep trying to switch to "Data" when you try and use "WiFi".

 

[keneshac19kc]

No cause to be rude now. We are people not computers so it can take a while for someone to get to your thread/question. Patience.

NOTE: If none of the following work to resolve the problem, and if the tablet is under warranty, I would contact the manufacturer.

1. Try and restart the tablet. Sometimes it is that simple.

2. Update the firmware and any apps that need updating on the tablet.

3. If the problem persists, check your time and date on the tablet to make sure it is correct.

4. Should none of the former work...
a. Clear out the WiFi data on the tablet.
b. Reboot the modem/router.
c. Once the modem/router is fully 'up' again, reboot the tablet and re-input the WiFi data.

5. Check your internet connection. It may be what is going in and out rather than the tablet.

6. Make sure you have "Data" turned off on the device when using "WiFi" (that is if you have a plan with data through your tablet). If you don't make sure it is turned off, the device can keep trying to switch to "Data" when you try and use "WiFi".

 

[keneshac19kc]

It wont allow me to do the time or anything at all without connecting to the Wi-Fi period no data or anything of the sort all I did was activate it and try to put on Wi-Fi I never even used it and bout it December 22 this year

 

[webworkings]

Then I would return it and have them exchange it for another. No new device should give you any problems.

 

[rgd1101]

MERGED QUESTION
Question from keneshac19kc : "Won't connect at all"

My new RCA ANDROID tablet won't connect to my Wi-Fi for me to even start using it I've done the hard reset and still nothing what do I do now

If you go into Settings and find Wireless Networks, does your home network show up or does the connection process break down?