This Is How Verizon Is Punishing Galaxy Note 7 Holdouts

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I'm not sure if it's legal to reroute calls to customer service when the customer's bill is up-to-date.
 
it is if they have informed the users their phone needed to be returned. It's only illegal to cut service or suspended 911
 
If they're stopping calls from going through, they're cutting service.

Whether it's "illegal" or not, I don't know. I'll have to read the contract I have with Verizon to see what obligations they have towards me.
 



So sending a update to brick the phone wouldn't be illegal you kill me. If it was they would have about 10,000 lawsuits pending.
 
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