Question Old text messages not showing up on new android phone

[Weathered95]

I have little doubt that a 3rd party seller was involved.

How am I able to post a pic here? I have uploaded a screenshot to imgur and tried posting different links here but says I can't post because of spam.

Did live chat with amazon, they are sending me a replacement with no fuss at all. All I told them that it was already setup when I got it and when I did a factory reset, tracfone wireless came up. Got a feeling this happens quite a bit for them to send a replacement that easy. They didn't ask for pics. Of course, do have to send current one back.

About the topic of needing previous account info when doing a factory reset. Before I send current phone back to amazon, I am going to factory reset again. So is amazon or whoever does these things going to need info from me before they can do anything with the phone? Or will they just need a pin?

Don't think I have ever traded or sold a phone. Always been kind of paranoid when it comes to stuff like this, even after doing a factory reset. I realize the average person will not be able to do anything. And typically, my phones are usually not worth much at all to be worth selling or trading.

When I get the replacement, is there a way to verify that the phone has never been used by someone else?

 

[COLGeek]

Upload pictures to a site like imgur.com and then post a link here.

Follow whatever directions Amazon provides.

You'll know about the phone's previous state when you attempt to set it up.

Don't sweat it for now.

 

[Weathered95]

Upload pictures to a site like imgur.com and then post a link here.

Follow whatever directions Amazon provides.

You'll know about the phone's previous state when you attempt to set it up.

Don't sweat it for now.

I have uploaded pic to imgur and tried all the links using insert link and insert image option here nothing worked. Get a message saying "Your content can not be submitted. This is likely because your content is spam-like or contains inappropriate elements. Please change your content or try again later. If you still have problems, please contact an administrator.

Waiting to get phone now, should get it tomorrow.