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Toshiba laptop freezes

Antarqui

Honorable
Jan 21, 2014
2
0
10,510
I clean the fan and replaced the thermo paste still laptop freezes. When running in safe mode with networking does not freezes but some applications are disable such as Office 2013.
I suspect that Skype Business is causing it but I can not uninstall it because is not in the programs page.
Any suggestions?
 
What do you mean by freeze? Do you mean that you can't do anything? Does this only occur when skype is running or does it happen in any program?