Well without knowing what it is about the external speaker you are having problems with, or what it is doing, I am going to give you some general info. If this isn't what you need, please be sure to share more details.
If your external speakers/headphones aren't working, try the following...
1. Go to "Control Panel".
2. Click on "Sound".
3. Make sure you are on the "Playback" tab.
4. Click on the device you are trying to fix.
5. Now click the "Configure" button and follow the prompts. (Be sure you also click the "Test" button.)
6. Once that is complete, click the "Properties" button.
7. When you are done with your changes, in "Properties", click "Apply" and then "OK".
8. Then click "OK", again, on the main "Sound window".
NOTE: If...