Toshiba laptop with black screen and only a cursor

NerdilWaznerd

Commendable
Mar 12, 2016
1
0
1,510
0
I turned my laptop on and saw the starting screen, then it turned black and the only thing to see is the cursor. I can't properly turn it off, because when i hit the power button, a light keeps flashing at the lower part of my laptop. Help would be appreciated.
 

Heads_

Commendable
Mar 31, 2016
2
0
1,510
0
Try to right click on the screen, do you get the monitor out control panel, is the VGA or HDMI output set to active and or to be the primary monitor? Can you set the laptops display to the primary monitor?
 

Alfie G

Commendable
Mar 27, 2016
6
0
1,520
2
Hi

Please do try these troubleshooting steps that may help.

- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and old the power button for 20 seconds then try booting it up again.
- If this will not work proceed with reseating the RAM's, remove them all for couple of seconds then place them back in making sure everything is seated properly.
- If the laptop is on but there's still no display on the screen, connect an external monitor on it and see if you'll get any display from it.
- Do also try a different AC adapter that has the same voltage and see if it will boot up normally.
- If all these will not work the problem lies in the motherboard and if it's still under the factory warranty do contact the manufacturer for a repair.