toshiba satellite laptop

[johas]

when i hold down my 0 key when booting up my laptop to restore it to its factory state it doesn't even give me the option to restore my laptop, how else can i go about restoring my laptop to the factory state

 

[Prostar Computer]

Hello Johas,
Are you certain it's the 0 key? Which model is your Toshiba?

 

[akintaye]

hardware recovery partition will do the work johas