Toshiba satellitte some keys on the numberpad not working

[Troyjcamacho]

Number lock / 7 8 4 5 1 2 all not working on the number pad but every other key works

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver.
- Once uninstalled reboot your laptop and it should reinstall the driver automatically.
- After the reboot do try it again and see if the same problem will persist or not.
- Next to try if those keys will also not work is to connect an external USB keyboard and see if it will work or not.
- If those keys which are not working will work using the USB keyboard that could mean that the problem is the keyboard itself.
- Last option would be to reinstall Windows and if reinstalling Windows will still not work you'll need to replace the keyboard.

 

[Troyjcamacho]

Hi,

Please do try these troubleshooting steps that may help.
- First is to uninstall/reinstall the keyboard driver.
- Go to Device Manager and uninstall the keyboard driver.
- Once uninstalled reboot your laptop and it should reinstall the driver automatically.
- After the reboot do try it again and see if the same problem will persist or not.
- Next to try if those keys will also not work is to connect an external USB keyboard and see if it will work or not.
- If those keys which are not working will work using the USB keyboard that could mean that the problem is the keyboard itself.
- Last option would be to reinstall Windows and if reinstalling Windows will still not work you'll need to replace the keyboard.

 

[Troyjcamacho]

Thank you that's what I was thinking rebooted and reinstalled all drivers hooked up an external works perfect ...did a factory reset and still nothing ....gonna look for the best place to pic up a keyboard for a toshiba satellite laptop E55-A5114