Solved! Touchpad not working Packard Bell

[joolii94]

A few keys fell loose and stopped working so I replaced the keyboard. When starting the laptop again the touchpad/mouse doesn't work at all. I tried the Fn and the key to activate the mousepad but nothing. I also reopened the laptop and checked everything was connected right which it was. And when checking the control planet on hardware and devices, then on mouse, there is no mouse. The only thing coming up is the usb-mouse I plugged in, but no touchpad. All answers are appreciated.

 

[Phillip Corcoran]

The touchpad is not being detected by Windows so no wonder it doesn't work.

Double-check nothing has become detached under the touchpad. If all looks okay there, try re-installing the touchpad driver for your specific laptop model from Packard Bell's website.

 

[joolii94]

Thanks for your reply! Still not working though, I checked the connections again and they look okay. Windows still doesn't find the touchpad after reinstalling the driver.

 

[marktamb2]

hi its simple download bios update from packard bell sapport site and update after that go to bios and change touchopad from advanced to basic. after reboot if it says no boot device go to bios again and chasnge boot menu to legacy

 

[marktamb2]

the bios that works is v1.10

 

[watchictss]

Thank You Guys, I just updated my BIOS and afterwards changed the Touchpad settings from Advance to Basic and it's working