So basically problem is with the operating system right?If you have data you need to keep on the drive it will be more difficult. If you want to start from scratch, create an install USB. Do this by following the steps at https://www.microsoft.com/en-us/software-download/windows10). Select the option to make media for another computer. Boot from the USB. A clean install will erase everything. I don't know if a reinstall option will be available in your condition.