tv can not connect to Netflix

[wescott58]

My 65inch sharpdoes not connect to Netflix.

 

[photonboy]

That's pretty vague.

What happens when you click on the NETFLIX app?

Does it freeze?
Does it ask for your account information?
Does it tell you that carrots are orange?

 

[barto]

Is it a Smart TV? Have you connected it to the internet?