Solved! Unable to run 3D software due to green pixels on screen then crashing??

Aman_679

Prominent
Apr 24, 2017
2
0
510
Hello,

My laptop is an ASUS ROG GL502VT with a GTX 970M Graphics Card running on Windows 10 version 1809 and I've hit a road lock.

My laptop gets green pixels and crashes any graphically intense 3D software that I use. I use programs such as Maya, Photoshop, Zbrush and Substance Painter.

I've done a system reset and updated all the drivers multiple times but the issue is still around.

I'm considering sending you his laptop in for repair but just wanted to see if anyone has any solutions here.

Thanks in advance!
 
Solution
Your video memory is most likely faulty. That would require the 970M to be repaired (I believe it is surface mounted to your computer's motherboard, in which case the entire motherboard would need to be replaced).