unlock my computer

hemb59

Estimable
Oct 30, 2014
1
0
4,510
I cannot unlock my computer. I have to switch user and then I can get in. also my numbers on the right side i cannot use. the num lock light stays on and I cannot shut it off.
 

x1xTRIPx1x

Estimable
Oct 30, 2014
1
0
4,510
Try starting your computer in safe mode , after your computer starts up start pushing the f8 key, and chose safe mode
hopefully the administrator account is open and you can change your password from the control panel in the users.