Whats wrong with my internet connection

[Guest]

i have a wireless internet conncection, but no internet access.

 

[Guest]

Have you tried turning off wireless security temporarily in the router ?

What happens when you connect the computer to the router using an ethernet cable ?

 

[moejam1707]

Have you tried turning off wireless security temporarily in the router ?

What happens when you connect the computer to the router using an ethernet cable ?

I am not using an ethernet cable to connect to the router. The laptop is wifi and has a wireless connection. I just am having a problem getting a wireless connection again under network connections. It was there and somehow it got deleted

 

[Guest]

Yes, but what happens when you use an ethernet cable ?

The reason I ask is it might help isolate whether the problem lies in the router or at the computer.