White screen resolve

[Stlbruce]

Turn on computer " white screen". Won't do anything! Help

 

[PCIBUSDRIVER]

no boot up visible? no logo, just pure white?

 

[Stlbruce]

Yes

 

[blackcell989]

check the monitor cable or the monitor could be bad. reseat the cable connections

 

[Stlbruce]

It's a laptop

 

[PCIBUSDRIVER]

Odd that most research shows this affecting ATI. Anywho, Your Monitor may have a cable issue (Even laptops cables can get disconnected) Inside the case, above the keyboard, the monitor cable snaps into the motherboard via a small square connection. I recommend that this is handled by an expert, or you can attempt to disassemble and reseat that cable, make sure you inspect it for damage. Worse case scenario is that you have a malfunction to the embedded video card but you can quickly check that by hooking up an external monitor and pressing the Function and Fy keys to switch to the external video. If the external monitor works then is simply an issue from that cable to the LCD.