why cat i install avast antivirus frre edition on to my acer aspire laptop, i keep getting the nessage does not support 64bit

[mack 1]

when i try to download avast free antivirus or microsoft security essentials i get a message telling me 64bit is not able to install any idea;s as to why

 

[bluekoala]

What operating system are you using?

 

[mack 1]

windows 7

 

[COLGeek]

You only need one anti-virus program and should not run two of them. This can actually lead to conflicts between the applications. Have you been able to install either of the applications successfully? Are you sure you downloaded the proper version (64-bit for 64-bit Win 7)?

 

[mack 1]

yes i have tried to install them seperatly but neither will install

 

[COLGeek]

Go directly to the MSE website (via Internet Explorer) and install MSE from there. The correct version should be selected and installed:

http/windows.microsoft.com/en-us/windows/security-essentials-download

 

[rgd1101]

what was the exact error message?