There are limited choices when dealing with Error UI-122 on
Smart TV’s. Because of that, it is important to follow the steps carefully for
each fix below. Both fixes are network related so should attack the core issues
of the Netflix error.
Restart The Home Network
Any device that is currently connected to the internet will
get knocked off until the modem/router is back online. Make sure to only
attempt this fix when connected devices are not transmitting data or syncing.
An internet restart gets rid of the connection problems with the Netflix app.
1. Turn off the Smart TV.
2. Unplug the modem and router and wait one minute.
3. Plug the modem in first, then the router and then the
television. Wait for the lights to set on the modem and router.
4. Turn the TV back on and the Netflix app should now be
working.
Connect The Television Directly To The Modem
If the router is an issue, a direct connection to the modem
will override bad settings. Try this fix as a temporary move if your router is
preventing the Smart TV from connecting to Netflix servers.
1. Turn off the Smart TV.
2. Using an Ethernet cable, connect the TV to the modem.
3. Unplug the power from the modem and wait sixty seconds.
4. Plug the modem back in and wait for the lights to set.
Following that, turn on the television.
5. Netflix is now operational.
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