Recent content by Gentleman Jim

The Bitdefender Firewall was the issue. I have always run a firewall besides Windows and up until this point I have not had any issues.

I just turned off my third party firewall and ..... I have internet and can connect! I am using Bitdefender so why was it causing this type of problem?

I have connection on all of the other devices. It shows the wireless has internet access but it will not connect and I have tried several different sites.

I have a Toshiba Laptop model C55D-C5271 running Windows 10. I have not turned the unit on in about 2-3 weeks and I powered it up yesterday only to find that I could not connect to the internet. I have connections and it shows I have internet access but it will not connect. I have connection...

I have further discovered that the isue is with the CPU. If the CPU was replaced would this solve the issueand would it be worth it to get this model laptop fixed.

HP states they will no longer work on this model. This leads me to believe that getting parts may be an issue.

I have a HP Pavilion dv7-1245x laptop that will power on but nothing shows up on the screen. The fan will come on briefly and then the leds for the number lock and caps lock blink once about every 5 seconds. I have been on the HP site for help and have found a range of responses but no solid...

I was able to solve this over the weekend. The tv has to be connected to a source(cable or antenna) before the input code to remove the retail lock acn be entered. Once in the settings there will be a page showing several different locks, just go down the list and turn all of them off then run...

Need some general information. Need to know how to get a Toshiba tv out of retail lock and keep it out of retail lock. I have gone to the Toshiba website and tried their methods but have had no luck. Thank you in advance

Have you downloaded anything recently? It sounds like there was a trojan in something you downloaded and it caused the malware to open up. As far as the blue screen on the second monitor this may be an issue with drivers or the video itself. Are you using a card or onboard? Either way make sure...

I have not dealt with Norton in a couple of years due to some of the issues that you referred to. I currently use BitDefender and have had no issues in any area and while I am not up to speed on their parental controls they do have what looks to be a solid parental control section. The main...

Attempted hard reset with no success. No power is getting to the unit from what I can detect. If I am getting no power is there something specific that I can look at.

I will try this later today.

I have a Vizio 32" lcd tv that will not power on. Is this something that can be fixed reasonably and if so how would I diagnose and where would I be able to ge the parts?

I run a combination of BitDefender and Webroot. I have done this for the last two years and have only had 2 major things found and removed.