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Did you try updating the drivers. Also if it doesn't work try reinstalling the drivers.

Try the following steps: Open the Control Panel. Click the Mouse utility. In the Mouse Properties window, locate your touchpad settings. Ensure there is a check in the box next to Enable touchpad. Then click Apply, then OK. Test your touchpad.

Under the price range the laptops you can get with good battery life are: Acer Aspire E 15 (13.5 hours) ASUS C302CA-DHM4 (10 hours)

Dell XPS 15 is expectionally good. But if you could spend more then you may consider ASUS ROG Zephyrus S. I find Asus ROG more durable than XPS 15. Also it has extremely powerful graphics i.e GeForce GTX 1070. It looks more of a gaming laptop with the colored backlit keyboard.

Can you please share the exat configuration of the laptop. Otherwise the minimum system requirement for running sims4 as mentioned on the official website is: -Operating system: Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8 or 8.1, Windows 10 -Processor: Core 2 Duo, AMD...

Undoubtedly the first one is better. Intel® Core™ i5-8300H Processor has 74.1 % effective CPU speed whereas AMD Ryzen 5 2500U Processor has 55.2 % only. Also the base clock speed of Intel processor is 2.3GHz unlike AMD processor with 2GHz.

Figure out what brand and model of graphics your laptop has and then download the appropriate driver from the appropriate website (Go to the official brand website). Install the graphics driver and it should work fine.