Recent content by JustAsIAm

I have a customer with a Toshiba Satellite C855D laptop running Windows 7. Ever since the June 2017 Update, the keyboard and trackpad on this computer stopped working. I updated the bios, not joy. I hook up a wireless mouse and it works perfectly. I plugged in a USB keyboard it does not work...

webworkings, thank you for those instructions.My phone (again, running 6.0.1) does not match what you are describing. - "Storage" is actually "Storage & USB" - When I select the SD card and then hit the three dot menu in the upper-right corner, I get two menu options: "Grid View" and...

OK, I had to replace my SD card because I have big clumsy hands and I broke it. I have also decided to reset my device to the factory defaults just in case that was causing my problem. So now we are starting with a brand new blank Sandisk 32GB Class 10 SD card and a fresh install of the Android...

Do you mean 'restore to the factory defaults'? I will wait until my new sd card arrives and if I still have the problem, I will do that. There are a lot of apps on here and I don't want to have to reinstall of them. That is a very good suggestion tho. thank you.

webworkings, I have tried that.I originally thought there was something wrong with the sd card. I have since replaced it with a new one and still have the same problem,

This phone came with Android 6.0 and at that time, I was able to store the majority of my apps on the SD card. When the 6.0.1 update was installed, it all went away. Without the ability to have apps on my SD card, then I need to buy a new phone with a lot more memory. It is ridiculous to put...

I have read many threads on this topic and they all have solutions to this problem, but none of them are working on my phone. Ever since my phone upgraded to Android 6.0.1, all of my apps were moved back to the internal storage. I no longer have any option at all to move my apps to the SD...