Recent content by .Matt

I should add too, that I'm not the only person having these problems, the Lenovo forum is full of people with broken Lenovo mobiles, trying to get them fixed under warranty, to no avail. More so, the reviews on Trust Pilot speak for themselves: https://uk.trustpilot.com/review/www.lenovo.co.uk

I followed the instructions, and yes as you pointed out the refund was approved, but then nothing ever happened, no way to return the phone was mentioned, so when I emailed them back, then the refund was approved a second time. I waited again for something to happen, nothing happened, and now...

I just want to make people aware that since November last year, I've been trying to get my much loved phone fixed under warranty because it won't turn on. I'm a software engineer with 17 years of experience behind me and I've never experienced such a farce. Between Lenovo and Digital River, they...