tech support

Forum discussion tagged with tech support.
  1. Ishraq Zaman

    Question Alienware M17 R5 AMD Laptop Small Flashing Black Dots Issue

    My Alienware M17 R5 AMD laptop shows flashing black dots on the bottom of the screen. This only appears when I use Optimus mode and set the refresh rate above 60Hz. If I use Nvidia GPU-only mode, and it doesn't matter which refresh rate I use, it doesn't happen; it only happens when using...
  2. Unsure_Bob

    Question HP Pavilion Gaming Laptop 15-ec0xxx screen black but works with external monitor

    Hello, I have a HP Pavilion Gaming Laptop 15-ec0xxx bought around 2019 and used since then. The problem with this laptop is that the laptop screen with black, however, it's shows light still on the screen. I've already shined a flashlight on it and no text is showing. When plugged into my...
  3. G

    Question Severe Stuttering when Gaming on Laptop

    System I'm using: ROG Zephyrus ROG Zephyrus G15 GA503 AMD Ryzen 9 5900HS with Radeon Graphics (AMD Promontory/Bixby FCH Chipset) NVIDIA GEFORCE RTX 3070 Laptop GPU (GDDR6 @8gb) 16gb DDR4 SDRAM @1600MHz Within the last month or so, I've noticed "lag spikes" or really bad stuttering to the point...
  4. A

    Question Laptop overheating after factory reset

    I made a fresh start for windows because it was kinda slow but after the fresh windows my laptop is overheating very quick I don’t know what’s causing the problem, it wasn’t like this before the reset. Can someone explain what’s happening?
  5. clovershape

    Solved! Laptop runs very slow after virus removal

    Hi there, so right now my laptop feels really slow right now and I need help. I'll try to explain what I've done and pardon my english if I don't explain clearly. So recently when I play games I felt my laptop being slower than usual, and I thought it was the game's problem being buggy and...
  6. C

    PC shutdown issues / gasping for air on shutdown

    Hi all! I joined so I could ask this question, which I could not find on the forums. That being said I am unsure how I would characterize the problem, so I may just have been looking in the wrong places. I recently opened up my computer to install a wifi card, and ever since my PC refuses to...
  7. zulfanmr

    Question My laptop stops charging automatically, restarts charging, then stops again and so on.

    Hey. I want to ask you a question. So i got a problem on charging. When i plug my charger, there's a beep sound and the charging indicator in my laptop is appearing. But after a few moment, the charging indicator is disappearing, means that my laptop is not charging. But when i unplug my charger...
  8. TKU

    Solved! Can I use an external monitor with my laptop

    I have a Razer Blade 15, and was planning on getting an external monitor so I can have two displays. I did some looking around, and found that it is possible to do so. My only concerns are that the GPU (GTX 1060) will do a lot of work and won't be able to get as much quality in gaming if I'm...
  9. T

    My Yoga 3 Pro wifi disappeared from the task bar and isn't working at all

    My Yoga 3 Pro doesn't show the wifi icon in the task bar. I've ran troubleshoot on it and it told me that there is no driver installed for it. So i went and downloaded the broadcom driver from the Lenovo website and installed it but it's still not working. I've reset the machine back to its...
  10. N

    Model inside of Sketchup 8 project gone

    Hello. I have built a model house in Sketchup 8 and suddenly the model disappeared. The transparent guidelines have also disappeared and no matter how much times i zoom out or zoom in, i can't find the guidelines or any sign of a model. I tried measuring the distance across my screen with the...
  11. K

    my touchpad scrolling stopped working on my gateway after i installed windows 10, how do i fix it?

    i updated to windows 10 on my gateway laptop and the touchpad scrolling stopped working. everything seems to be fine and its driving me crazy, can someone help?
  12. M

    Laptop doesn't turn on after disassembly! Please help!

    I have a Dell Inspiron 14r (I3 350m) and; My hard drive died today but my computer did turn on perfectly right up to an error message which showed my drive was dead. Out of a fit of frustration I decided to replace it on my own. I removed all the nails in my laptop, removed the ram and DVD...
  13. S

    Acer Aspire 4520 Ubuntu Installation Help

    Can one of you helpful users please walk me through installing Ubuntu on my Acer Aspire 4520 laptop?