I have a laptop : Acer 4736G, using Windows 7 Home Premium 64 bit.
I use this laptop for web surfing and typing document only, no playing any game.
Recently, I encounter the following issue:
When I typing on the Micosoft word, the computer suddenly turn off instantly by itself, Iwithout any warning.
I power on back the laptop, and it work fine again. But after ~ 1 hour, the same incident happened again.
These type of incident happened on these ways:
1. It turn off suddenly when I am surfing the net, typing a document, or do nothing at all.
2. Sometime, when I press the ‘power on’ button, it can turn off suddenly before it reached the ‘windows log in page’. (Sometime this thing can happened few times continuously before I can successfully log into the windows)
I read few recommendation from the internet and I have done the following but so far it still not able to solve my problem:
1. I reformatted my computer, but only C drive, and reinstall the Windows.
2. I swapped my 4G ram with my friend’s ram.
3. I opened out the laptop, and cleaned the cooling fan, heatsink.
4. I installed the software which can measure my CPU, GPU, processor temperature, but the temperature is normal (around 45-60 celcius) . I suspect it is not due to heating problem, because got few time, my laptop suddenly turn off was my first time turn it on in the morning when I waked up from the bad. That time, my laptop turn off suddenly before it reached the ‘Windows log in page. That period of time ~1-2 minute, so I ruled out the heating problem.
5. My laptop can suddenly turn off even it was inside ‘safe mode’.
6. However, if I turn on the laptop and enter the bios page, and leave it there, so far it never turn off by itself. I tried to leave it in the bios page for 1 hour, and it is ok.
Does everybody encounter this type of symptom before? I appreciate your valuable input. Thanks in advance.
I use this laptop for web surfing and typing document only, no playing any game.
Recently, I encounter the following issue:
When I typing on the Micosoft word, the computer suddenly turn off instantly by itself, Iwithout any warning.
I power on back the laptop, and it work fine again. But after ~ 1 hour, the same incident happened again.
These type of incident happened on these ways:
1. It turn off suddenly when I am surfing the net, typing a document, or do nothing at all.
2. Sometime, when I press the ‘power on’ button, it can turn off suddenly before it reached the ‘windows log in page’. (Sometime this thing can happened few times continuously before I can successfully log into the windows)
I read few recommendation from the internet and I have done the following but so far it still not able to solve my problem:
1. I reformatted my computer, but only C drive, and reinstall the Windows.
2. I swapped my 4G ram with my friend’s ram.
3. I opened out the laptop, and cleaned the cooling fan, heatsink.
4. I installed the software which can measure my CPU, GPU, processor temperature, but the temperature is normal (around 45-60 celcius) . I suspect it is not due to heating problem, because got few time, my laptop suddenly turn off was my first time turn it on in the morning when I waked up from the bad. That time, my laptop turn off suddenly before it reached the ‘Windows log in page. That period of time ~1-2 minute, so I ruled out the heating problem.
5. My laptop can suddenly turn off even it was inside ‘safe mode’.
6. However, if I turn on the laptop and enter the bios page, and leave it there, so far it never turn off by itself. I tried to leave it in the bios page for 1 hour, and it is ok.
Does everybody encounter this type of symptom before? I appreciate your valuable input. Thanks in advance.