Solved! acer aspire 5560 charger goes off when plugged to the laptop

[atonunoo]

Hi there please i have Acer aspire 5560 power not coming but when i plug the charger then the charger goes off. Please any assistance

 

[webworkings]

NOTE: If this is a brand new device, then I would instead return it and have them exchange it for a working one. If not new, then try the instructions below.

NOTE: Yes, I know some batteries are not so easy to get to, on some devices. However, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer first.


Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.

If you do not feel comfortable doing this yourself, then I would try a local tech.

 

[Deleted member 217926]

MERGED QUESTION
Question from atonunoo : "Acer aspire 5560 power support"

Hi please my Acer aspire 5560 is off and when i plug the charger unithe indicater light on the charger goes off. Please hep me with the solution