Acer Aspire Cloudbook 14 login issues

briannaequinoxx

Prominent
Jun 15, 2017
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I just got this refurbished Acer Aspire Cloudbook 14 from VIP Outlet, which is approved by Walmart. I turn it on, I can get through 2 settings of setting it up, and then it hits a black screen. I look up online how to fix that. I pressed ALT + F10 and got myself to a login screen.

I wasn't able to set it up to get into a login screen. It won't let me sign into my microsoft account, says my password is wrong when I just changed it. I don't have a local or domain account password, so I can't use that.

All I want to do is log in and set up my new laptop so I can do my summer homework. What do I do to fix this issue?
 
If you just bought the device, and it is giving you that much trouble, you need to contact the seller and get them to replace or repair it.
 
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