Acer Aspire E15 cannot re-start Skype

[Christine Shaw]

My Acer Aspire E15 cannot seem to re-start Skype after a had a problem yesterday and had to log out. The Skype window just displays an "Oops message" and the only button I can click is "Try again", which doesn't work. Can anyone please help?

 

[Rit_86]

Uninstall skype completely. Restart. Download a fresh copy from skype.com and reinstall it.