acer laptop cursor won't move

[lovepurple]

My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn + f7 already.

 

[1ofTheGoodGuyz]

FOUND THE ANSWER! THIS WORKS 😀

It took me a while to find the back door to success... Viola! Here you go, try this trick.


1) Press the CTRL key and then the ESC key.

2) Use the Up/Down and Side to Side ARROW KEYS to Navigate to the CONTROL PANEL. Press ENTER.

BTW, you need to keep using the Up/Down and Side to Side ARROW keys to Navigate, and use the ENTER button to execute YES/OK and proceed.

3) Go into PROGRAMS AND FEATURES or Add/Remove Programs. UNINSTALL the "Pointer Device" by Right Clicking on it. Press Enter.

For Example. mine is called "Synaptics Pointer Device Driver".

Once you uninstall that, your Cursor Pointer should unfreeze and work again.

There s nothing you have to do after it unlocks. However, if you want, you can have some real fun re-installing the pointer device driver just to be kool.

I actually re-installed all the drivers except the Audio and Video drivers just because I could LOL

CSWSetup/Drivers/TouchPad

Click on your TouchPad driver Setup.exe ... Simple as that.

Cheers!

 

[SFriesen]

None of any of this advice works for me. None. Tried it all. Can't get into safe mode because the cursor nor the arrow keys work.

 

[xlndoc]

BETTYBOOP22 is on the money!!! I read through some very confusing answers and thank God I got to BETTYBOOP22! I can't believe it was as simple as an on/off switch to the left of the power button. I must have pressed it by mistake. THANK YOU BETTYBOOP22!

My ACER 5732Z had the same problem. I Googled it and had all the usual wannabee armchair computer experts telling me to upload this and download that ....etc. Then I looked at the on/off switch which has a blue light behind it. To the left is a button that I never noticed before. It was showing a tiny red light. Turns out it is the on/off switch for the touchpad. Pressed it and the mouse works! Try this before the geekfreaks have your laptop in pieces!

[/quotemsg]

 

[xlndoc]

The Fn+F7 worked and made my cursor come alive. I saw no red light around my blue light on-off switch, so I'm thinking they may not all have this light. Horay for this forum! Great advice.

 

[Ninalee]

My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn

My ACER 5732Z had the same problem. I Googled it and had all the usual wannabee armchair computer experts telling me to upload this and download that ....etc. Then I looked at the on/off switch which has a blue light behind it. To the left is a button that I never noticed before. It was showing a tiny red light. Turns out it is the on/off switch for the touchpad. Pressed it and the mouse works! Try this before the geekfreaks have your laptop in pieces!

Thank you Betty!! Problem solved!!

 

[Old guy in Oz]

Fn + F7 is the trick!

 

[Woowoo69]

You need to finish the repair by starting an installation, then selecting "repair an existing Windows install" during the wizard. That will repair the corrupted drivers and the registry keys. You'll need the activation key (on the label) and then re-apply Windows updates. You will keep your installed software, though.
BSODs are never good, crashes like that don't get to safely save system files that are in use. Too many of them and you'll need a repair install, like I described above. Most likely some corrupted files rendered the KB and mouse useless.

 

[Woowoo69]

Fn +F7 press together
Unlocks the cursor

 

[sylview]

Try to plug in a USB mouse and let us know if that one works.

I have the same problem, no response from the touchpad, even after using F7 + fn keys. However, the cordless mouse makes the cursor work perfectly well. Do you have any tip on how to fix the problem? thanks