Acer M Touch Turns off immediately when I unplug. Brand New Laptop

casieanne147

Estimable
Sep 2, 2014
1
0
4,510
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Hello. I just got this laptop about a month ago, and have never had any battery issues. I plug it in at night, and use it all day, and haven't noticed any battery issues until this morning, the second I unplug the laptop, it shuts off, as if there is no battery in it at all. I am unable to turn it back on while it's unplugged, and when it's plugged in, it works fine and says it has full battery life. Could it be a setting issue, or the battery is shot? Thanks!
 
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