Acer r11 r3 series

[AmberLuvinmyfamily]

My screen went black and won't come back on please help!! Have no clue how to take out battery Acer aspire r11 r3 series n5w15

 

[Laptop_Nerd]

Hi,

Please do try these troubleshooting steps that may help.
- Here's the video guide on how to disassemble the laptop.
- https://www.youtube.com/watch?v=75iawKkvzqo
- First is to try your laptop if it will boot up without it's battery.
- Remove the battery off the laptop then connect just the AC adapter and see if it will boot up and will stay on.
- If the laptop will stay on with just the charger connected that means it's the battery that is faulty.
- But if the same problem will persist without the battery that could mean that the AC adapter is faulty.
- Try a different AC adapter that has the same voltage or the same charger that you have and see if that will work.
- If a different AC adapter will still not work I would suggest opening the laptop and reseat the RAM's.
- Remove them all for couple of seconds then put them back in making sure everything is seated properly.
- And lastly, do clean the cooling fans and apply new thermal paste on the CPU and GPU.

 

[unreal9400]

Unplug the battery and charger.
Press the power button for 20 seconds and release.
Plug in the charger.
Let me know if something comes up.