Acer/Windows 10 won’t load past Acer 10.

Aug 20, 2018
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Hi.
My friend tried to perform a factory restore on my computer last night.
I left it overnight and it remained stuck on 17% so I turned it off and back on, clicked factory restore and it remained stuck on 1%.

I than restarted and selected start computer instead.
Now it will only pop up the Acer logo. Go blank a few seconds and continue to do this.

I tried holding F8... F4 and alt and nothing is happening. Just a loop of Acer screen and blank screen off and on. Help me please.

ps. The factory restore was done because it wouldn’t let me delete anything and my memory was to full for the computer to function properly.
 

velocityg4

Distinguished
Nov 21, 2006
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I'd make a installer DVD/USB of Windows 10. Format the drive and do a vanilla install. You get a cleaner install that way anyways. As you avoid all the factory added junk software. If you never upgraded to Windows 10. Now is a good time to do so. When it asks for your product key. You can use your Windows 7 key.

Windows 10 download and instructions
https://www.microsoft.com/en-us/software-download/windows10

If your computer uses UEFI. Additional instructions for USB installers.
https://www.eightforums.com/threads/uefi-bootable-usb-flash-drive-create-in-windows.15458/
 
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