Acer

[brian_15]

can anybody please tell me how to make my acer aspire worpast guest and owner needing confirm window authtic i confirm but says already confirmed okay but shuts down

 

[COLGeek]

Your original post very difficult to decipher. Please clarify and add some punctuation. I am pretty sure we can help you if we can understand what you are trying to do.

 

[brian_15]

I hace a acer aspire 5610.
When i turn computor on i get new usere box and owner box on the screen.

It says that this copy of windows must be activated with microsoft before i can log on., i click to confirm then it says windows has already been been activated, click okay to exit, This i do by clicking in the box bottom right hand of the box displayed, then it says owner logging off, then it just goes back to the original 2 box's that says owner and guest i have no disc for back up, also tried to go to restore to a earlier date in f8 but no joys, hope that this is now clearer for you sorry

 

[COLGeek]

Are you able to log in to Windows with your account at all?

 

[brian_15]

Thank you no just the 2 box's that say new user and underneath the top box says owner, bottom of screen in the left corner is the box that is saying turn off computer

 

[COLGeek]

So, this is a new system and no user info has been entered? Is that the case?

 

[brian_15]

yes i have not used this laptop purchased from a friend for my work in uk but i live in spain

 

[COLGeek]

Sounds like the "new user" setup that many OEMs (like Acer) uses to assist users with setting up the new owner/user accounts. Have you attempted to enter the information?

 

[brian_15]

Sorry as i said that all i get is ineed to confirm windows it will not let me do nothing else, and this is all i can get from the acer laptop

 

[COLGeek]

Is the Acer connected to a network? It may be a case of the activation period has ended and it needs to activate to proceed.

 

[brian_15]

No the acer is in a room and not connected and not working

 

[COLGeek]

That could be the problem. Can you connect (like with an ethernet cable directly into your router) to a network and try to complete the activation?

 

[brian_15]

sorry it is only doing what i have said it wont let me do nothing else i have tried this already . maybe i should get a upgrade disc

 

[COLGeek]

The system likely has the restore disks on a partition on the hard drive. Since you don't have any files on it yet, a complete system restore would reset to its new condition and should allow you access to configure/register/activate the system.

See this link:

http/support.acer.com/acerpanam/desktop/0000/Acer/AspireE360/AspireE360faq67.shtml