Adapter n new battery ok but not charging

Ashok C

Commendable
Feb 1, 2017
3
0
1,510
0
Laptop won't switch on when adapter n battery even new one are both in. Working when switched on with adapter only. Inserted battery now and it shows 64% remaining but not charging. Percentage goes down if working in battery only. It means battery n adapter both ok but not charging n won't switch on when both inside. Tried bios default as well when faced problem with 1st original battery but % went down to 4%
 
It could be that the adapter is the problem.

If it won't work with both connected (adapter and battery) and turned on, try seeing if it will charge when they are both in but the laptop is turned off. Not sleep or hibernate but off.

If it works then as well, then you probably need to replace that adapter.

Adapters, if they are damaged (and you don't need to see the damage) are not letting the right amount of power through, then they can run the laptop or charge the battery, but not both.
 
It could be that the adapter is the problem.

If it won't work with both connected (adapter and battery) and turned on, try seeing if it will charge when they are both in but the laptop is turned off. Not sleep or hibernate but off.

If it works then as well, then you probably need to replace that adapter.

Adapters, if they are damaged (and you don't need to see the damage) are not letting the right amount of power through, then they can run the laptop or charge the battery, but not both.
 

Ashok C

Commendable
Feb 1, 2017
3
0
1,510
0
Thanks to everyone for help. Ultimately replaced adapter and it started charging even 1st battery which was showing 0% charge.
 
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