AMD radeon R7 M260 problem

[foudufafa]

Hello everyone

I have a Toshiba laptop with AMD radeon R7 M260 and Intel(r) HD graphic.

I never really paid attention to it since I could play most games I wanted without problems. But overnight I noticed games like Skyrim became very slow. I did a lot of checks, including, drivers, various games, switchable graphic settings etc... Basically the problem is the same for all the games I have tried. It seems to be the Radeon card causing the issue. When I disable it or run in power saving mode (i.e. using the Intel card only), everything works fine as long as the resolution is not too high which makes sense, but as soon as I enable the Radeon card the games become very slow, even at the lowest resolutions.

Anyone has experienced this before? I thought the problem was due to some Windows/driver updates as it appeared overnight but I could not find out what could have caused it (I am on Windows 10 by the way) and updating/reinstalling the drivers did not solve the problem and Windows tells me the card is working properly. Could my Radeon card be fried?

Thanks in advance for your help!

 

[brenochamie]

Same thing is happening here. I am using a Dell Inspiron 14 5448 i7 5500 8gb R7 M265 that is only 2 weeks old and I am already frustraded. And to be even more ~fun~ I already phoned Dell about 6 times about this issue. Most of my games are kind of light weight or old, and they keep freezing and lagging as you guys are saying above. Among the things Dell's support told me and didnt made sense last week, but now its kinda having some point is that:

1) Theres known issues about commuting graphics in windows 10 and they recommended me going back to 8.1 (I did and apparently all worked fine, but as I needed to reinstall e test everything again, I didnt do extensive testing). Now I have upgraded to W10 again and the freezing is back and I gotta run almost everything in the power saver mode, and it sucks. So it is or driver or the system itself.

2) The GPU in mention is not for heavy use. Having that in mind, my laptop isnt made for games despite of its configuration, so says Dell's support.

Now some interesting things:

1) Today I was playing SimCity (the last one) in the high performance gpu option, and it freezed the hell up to change resolution, lower or higher effects. The fan crazied up and spinned like theres no tomorrow and after about 1~2h the laptop simply went off. So theres something really weird going on. Or my laptop is crappy or its the driver/system issue I mentioned above.

2) Seems like going back to W8.1 or waiting for the correction are the avaliable options.

3) Didnt noticed lag in the Adobe apps.

Well, I am kind of happy to not be alone within this issue. I was already feeling crazy trying to solve it.

 

[brenochamie]

I phoned Dell these days and they recommended me going back to windows 8.1. There's an issue with this graphic card exclusevly on windows 10. So the solution is going back to 8.1. I did it here and everything is smooth <3

You need to use the driver recommended by your company, dell, toshiba eg.

Dell support told me that a fix is already being made by microsoft and its on the way but it may take some time, so the only solution by now is going back to 8.1

Some new laptops that comes with W10 from factory doesnt have this problem, its already fixed, so theres truly a fix on the way.

 

[yowano]

Hi! I have hp pavilon 15-p101nm laptop with AMD A8-6410 APU with AMD radeon r5 graphics + r7 m260 2gb linked gpu.
First i was instal windows 10, and have so many buggs. Now i am using win 8.1 and latest AMD Crimson drivers for AMD APU.
Now he makes everything right. Games for fine. I run Crysis 2 Maximum edition on high details with 30+fps.
I have a question whether the temperature is 70-80 degrees normal for playing games on laptop?

 

[saki12]

Yep - 100% that is what the problem is...

With driver version: 15.201.1101.0, Fallout New Vegas is unplayable with lag, first loading "pop"...

With driver version: 15.200.1055.0, the game is smooth as it used to be.

Roll back your drivers,, disable windows update.

Job's a good'un.

Game on fellas


///guess I owe the banner saga an apology for saying it was a buggy, unplayable piece of shit, when really - windows 10 and the new AMD drivers were the reason :¬(///

I tried this on my friend's laptop and it's the same. It's very laggy like before. The game, GTA V, is not recognizing R7 M260.

 

[chamdin]

eh I have another problem... My brother recently updated to windows 10 and has the same problem... except the option to rollback is greyed out and he can't system restore to before he had windows 10 as well. I can't find any downloads for the working driver... can someone help?

 

[inf556]

eh I have another problem... My brother recently updated to windows 10 and has the same problem... except the option to rollback is greyed out and he can't system restore to before he had windows 10 as well. I can't find any downloads for the working driver... can someone help?

at the moment there is no solution in windows 10. i have the same problem tried everything the guys in this thread have tried. nothing works.
the only thing i can sugest is if you still can, roll back to windows 8.1 if your brother did a online download update the files should still be on your PC. i dont have this option. the only option i have is to buy a windows 8 dvd or wait till radeon sort this problem out. windows 10 has been out for a while and the new crimson drivers dont help. so it could be a while.

 

[inf556]

So i installed Windows 8.1 Pro. i used the drivers for windows 8.1 and they seem to be working better than the windows 10 ones. i tried the old drivers drivers from a few years back but the newer ones seemed to work better.
with a bit of fiddling i managed to get the fps up to around 45 base fps but when lots was happening in the game the fps still drops to around 20 or even lower.
I have tried everything now, and a more than 50% fps drop when under load is just unacceptable (unplayable)
I now think its just a bad card. i will continue to use my old pc with i5 (NO Graphics card) and onboard HD graphics 4000. with this i get 55 base fps and a maximum drop to around 40 fps. a 20% drop is totally playable.

NOTE: i tested both setups (AMD A-10 with m260 and i5 with onboard HD 4000 graphics) on the same online game, (world of tanks) on the same settings (standard (low))
NOTE: A-10 setup is optimized for 1920x1080 (lowering made no improvements) my i5 max res is 1366x768
NOTE: world of tanks is optimized to run on only 1 core. prioritizing one core on the AMD setup made no improvements.

i find the AMD card was trying way to hard at some points to process animated objects ie. moving trees, fires, explosions etc. the animations would run at overdrive. (fires burning way to fast, explosions happening in a fraction of a second) this was usually when the fps would drop the most.
i used GPU-Z to monitor both GPU outputs and they seemed to be working fine. alltho the m260 seemed to be working at 100% almost all the time when running the game.

conclusion. either i bought a second hand laptop with a broken graphics card or this card is just not up to par for online gaming. i will continue to use the i5 which is much more reliable and i dont have to fiddle with settings. just install and play. anyone want to buy a HP pavilion 15 with m260? 😛

 

[rhw]

Hello everyone

I bought a new laptop a few weeks ago, it's a Lenovo Thinkpad E460. I have similar issues, but in graphics and video editing software. I have an Intel HD 520 linked to a Radeon R7 M360. When I use the Intel video card(Radeon drivers uninstalled) all is great, but when the Radeon comes in, all goes bad. I use Adobe After Effects very often and I get a crazy constant lag in every few seconds. 1.. 2.. 3.. freeze 1.. 2.. 3.. freeze. I'm unable to do my job like this. In Autodesk Maya 2014-2016 the same freezing or lagging occurs in the viewport from start. It's very annoying. I tried OEM drivers from Lenovo site, I tried to roll back drivers, I tried the newest drivers, nothing changes. I might go back to win 8.1 as you suggested is the only solution until AMD puts out some new drivers to fix it. It's a shame for a new laptop to have such problems. It's a shame for AMD and Microsoft. I only used Nvidia until now, not a single problem. I regret I chose AMD now, never again.

 

[Chacal_FLN]

Hello everyone

I have a Toshiba laptop with AMD radeon R7 M260 and Intel(r) HD graphic.

I never really paid attention to it since I could play most games I wanted without problems. But overnight I noticed games like Skyrim became very slow. I did a lot of checks, including, drivers, various games, switchable graphic settings etc... Basically the problem is the same for all the games I have tried. It seems to be the Radeon card causing the issue. When I disable it or run in power saving mode (i.e. using the Intel card only), everything works fine as long as the resolution is not too high which makes sense, but as soon as I enable the Radeon card the games become very slow, even at the lowest resolutions.

Anyone has experienced this before? I thought the problem was due to some Windows/driver updates as it appeared overnight but I could not find out what could have caused it (I am on Windows 10 by the way) and updating/reinstalling the drivers did not solve the problem and Windows tells me the card is working properly. Could my Radeon card be fried?

Thanks in advance for your help!

USE MICROSOFT WINDOWS 10 ORIGINAL DRIVER (15.200.1045.0 DATE: 06/22/2015) - NOW I CAN PLAY WITHOUT LAGS..


LEONARDO.

 

[uniqezor]

Hello everyone

I have a Toshiba laptop with AMD radeon R7 M260 and Intel(r) HD graphic.

I never really paid attention to it since I could play most games I wanted without problems. But overnight I noticed games like Skyrim became very slow. I did a lot of checks, including, drivers, various games, switchable graphic settings etc... Basically the problem is the same for all the games I have tried. It seems to be the Radeon card causing the issue. When I disable it or run in power saving mode (i.e. using the Intel card only), everything works fine as long as the resolution is not too high which makes sense, but as soon as I enable the Radeon card the games become very slow, even at the lowest resolutions.

Anyone has experienced this before? I thought the problem was due to some Windows/driver updates as it appeared overnight but I could not find out what could have caused it (I am on Windows 10 by the way) and updating/reinstalling the drivers did not solve the problem and Windows tells me the card is working properly. Could my Radeon card be fried?

Thanks in advance for your help!

USE MICROSOFT WINDOWS 10 ORIGINAL DRIVER (15.200.1045.0 DATE: 06/22/2015) - NOW I CAN PLAY WITHOUT LAGS..


LEONARDO.

Can u please tell us the link where u download the ancieng drivers ? Cant find them..
amd, u buy a product for its performance and its shit

I got my drivers for Win8.1 here: https/pt.driverscollection.com/?file_cid=468048288189609c859b59c67b1

For Win10: https/pt.driverscollection.com/?file_cid=47478225531985c87e2dbda3217

You have multiple versions, get one older and your good to go.

 

[zuldak]

Guys, i found a solution !
https/www.youtube.com/watch?v=1q1OYFAeADg

Go see this video, he will explain you everything in few steps, it worked for me ! I know have good performances in high resolution..
He's more efficient than amd support LMAO but please leave him a like if its work for u, he deserves it !

nice gaming everyone

 

[Peter_Austin]

AMD have just released new drivers, v16.1, that address and fix the issues that many AMD users have with win10, regarding performance.

If windows didn't update your graphics drivers automatically, you can get the Crimson 16.1 hotfix here:

http/support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-Software-Crimson-Edition-16.1-Hotfix-Release-Notes.aspx

It's the only solution, really.

Make a restore point before installation, so you can roll back if the game you are playing hasn't been fixed.

 

[Peter_Austin]

Can confirm that installing the latest AMD hotfix drivers, 16.1, corrects stuttering issues on games that were suffering.

They actually seem to be nicer than before.

Here are the drivers again:
http/support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-Software-Crimson-Edition-16.1-Hotfix-Release-Notes.aspx

Glad that's over with - it was a dark period in gaming history...

 

[zuldak]

Can confirm that installing the latest AMD hotfix drivers, 16.1, corrects stuttering issues on games that were suffering.

They actually seem to be nicer than before.

Here are the drivers again:
http/support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-Software-Crimson-Edition-16.1-Hotfix-Release-Notes.aspx

Glad that's over with - it was a dark period in gaming history...

Hello just tried to download what you've said but when i try to open the app, windows smartscreen block it. I'm not really confident about ur link.. anyone else who has tried can tell me ? thx

 

[Ryan_83]

Can confirm that installing the latest AMD hotfix drivers, 16.1, corrects stuttering issues on games that were suffering.

They actually seem to be nicer than before.

Here are the drivers again:
http/support.amd.com/en-us/kb-articles/Pages/AMD-Radeon-Software-Crimson-Edition-16.1-Hotfix-Release-Notes.aspx

Glad that's over with - it was a dark period in gaming history...

Confirming this worked for me! thanks for that, i tried the crimson drivers before xmas but no luck, this hotfix version works for me

 

[Jonas_95]

I installed the latest crimson driver from Amd website on my toshiba notebook, but I still had freezes on every games installed on my computer... I fixed this issue by reinstalling the oldest driver I could install by updating the drivers in the device manager. Now, my games are prerfectly running and I don't have these weird lags anymore.
You also have to check if your game is recognized by Amd catalyst as a game that demands high performance. In my case, I had a problem with Skyrim because the launcher wasn't in that list, so the game runned on my Intel graphics HD even if the game was in the list of high performance...

 

[Ryan_83]

I installed the latest crimson driver from Amd website on my toshiba notebook, but I still had freezes on every games installed on my computer... I fixed this issue by reinstalling the oldest driver I could install by updating the drivers in the device manager. Now, my games are prerfectly running and I don't have these weird lags anymore.
You also have to check if your game is recognized by Amd catalyst as a game that demands high performance. In my case, I had a problem with Skyrim because the launcher wasn't in that list, so the game runned on my Intel graphics HD even if the game was in the list of high performance...

As stated above, it's not the latest crimson drivers you need, it's the specific hot fix version linked above. I would imagine the hot fix contained in this version has nit made it to the main driver version yet.

 

[Jade_4]

Hi,
I have the exact same problem. I also have a Toshiba Laptop. Rolling back the driver does temporarily help but it keeps reinstalling the new one even though I have disabled automatic driver updating (so frustrating!) and I constantly forget that I have to roll back the driver each day ruining games for other people (I play a lot of online team games).

A weird thing I found with the new driver is that it only slows down games when something for the first time happens. Using LoL as an example whenever you first look at a new part of the map, first get a kill, first use an ability, first time get killed, first turret shot it lags for a bit. Note it only happens for the FIRST TIME something happens. After that it goes back to normal and everything is fine but new things are constantly happening in the game so it is a big problem.



I already made the mistake of restoring my system (silly me) 🙁

 

[Carlos_Rodrigo]

Hi everyone,

I had the same problem on my Toshiba Satellite S50-B-11t Win10. I tried this and fixed the issue: https/www.youtube.com/watch?v=1q1OYFAeADg

I also noticed that the temperature values were not correct before applying this. I got 511ºC at any time. Now it's from 40 to 50º so normal values.

Hope it helps.

Carlos