Android 4.4.2 crashes when I open settings

[Cydan_X]

I'm trying to open the settings app on my android 4.4.2 to factory reset it but it crashes every time, is there another way to reset it. I'm using a tv box and have tried to hold down the power button and volume + together on the remote but nothing happens. Please help me

 

[Benjamine01]

Go to settings > Storage
Tap Clear cache (on some devices Clean Cache)

 

[Cydan_X]

Go to settings > Storage
Tap Clear cache (on some devices Clean Cache)

I cannot go to settings, it crashes every time I open it

 

[LORD_5CARECROW]

Go to settings > Storage
Tap Clear cache (on some devices Clean Cache)

I cannot go to settings, it crashes every time I open it

I got the same problem