[citation][nom]nukemaster[/nom]This IS very GOOD CUSTOMER SERVICE. No one can complain about this.[/citation]
Yeah, but when Microsoft offered to fix peoples Xbox's for free, even out of warranty, people still bitched about that. =)
By the way, Microsoft fixed my out of warranty Xbox for free, gave me one month of gold time, and even paid the shipping both ways.
When a major issue arises, it's a companies responsibility to take action on their failures. Glad to see they're doing it (granted, quite late).